Hello Jennifer,
We appreciate your feedback and are genuinely sorry to hear about your experience.
Regarding our return policy, we want to clarify that you have up to 14 days after receiving your purchase to request a return. Upon receiving your return label, we kindly ask that you ship the item back within 7 days. Please note that sale items are eligible for exchange or store credit only.
Please reach out to us if you need help with exchanging your suit.
Thank you for bringing this to our attention, and we hope to have the opportunity to assist you further.