SHIPPING

ALL CUSTOMERS OUTSIDE OF THE U.S MUST READ ON IMPORT DUTIES AT THE BOTTOM OF THIS PAGE. 

We do not offer weekend delivery and expedited orders placed after 11:30pm PST are fulfilled the following business day.

UNITED STATES 

STANDARD / Ground shipping  FREE.  (5 -7 business days)

Transit times will be affected during Christmas and New Year holidays. 

EXPEDITED  $30  (2-3 business days) for Orders placed before 11am PST Monday-Friday. For orders placed after 11am, the order will dispatch the following business day.  No delivery on weekends.

AUSTRALIA & NEW ZEALAND:

Please check your local website from Import duties - Feedback from Australian customers is that  "orders over AUD1000" will require the customer to pay duty and taxes. 

Shipping by Standard Post (14-27 business days) FREE

Express Shipping (DHL/Fedex/UPS) $25

(Transit time 5-7 business days)

CANADA *Read below on import duties.

Express (DHL/Fedex/UPS) $25

(Transit time 5-7 business days)

Standard Post  (Transit time 14-27 business days) $10

EU, UK, MEXICO *Read below on import duties.

Express (DHL/Fedex/UPS) $28

(Transit time 5-7 business days)

Standard Post  (Transit time 14-27 days business days) $10

ALL OTHER COUNTRIES OUTSIDE THE U.S 

Expedited (DHL/Fedex/UPS) 

Asia Pacific: $28

Rest of the world: $35

(Transit time 5-7 business days)

Standard Post Office  (Transit time 14-27 business days)

MUST READ!!!  INTERNATIONAL IMPORT DUTIES 

VETCHY orders ship from Los Angeles, California. 

All international packages may be subject to import duties and taxes and is not included in the price at checkout. These fees are charged by your country of import so we have no control over any customs/duties fees associated with your order. 

VETCHY is not responsible for these charges. Please check your local customs website for more info. 

For orders that are refused upon deliver, we will not offer refunds for the merchandise or shipping. We will not pay for the return fees when the package is abandoned. 

For orders that are returned to sender because the recipient is not available to receive the order during delivery attempts, unfortunately we are unable to offer a refund.

Recipients must contact the carrier immediately after the first delivery attempt to retrieve their package