Accessibility Statement


Accessibility assistance

If you have difficulty using or accessing any element of this website please feel free to email us at with 'accessibility' in the subject line. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you. 

Our Goal

Vetchy desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier or voice recognition software, our goal is to make your use of Vetchy's website a successful and enjoyable experience.

Measures to support accessibility

Vetchy takes the following measures to ensure the accessibility of its website:

  1. Manual Testing: We perform manual testing with various screen readers.
  2. Expert Testing: We hire accessibility experts to conduct regular tests and employ accessibility assurance methods.
  3. User Testing: We hire visually impaired testers to navigate our website and ensure its accessibility.
  4. Site Consistency: We maintain consistency in the way we build our site. Once you understand how our menus and pages work, you can rely on our sites to be consistent and function the same way every time you interact with them.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Vetchy website is conformant with WCAG 2.1 level AA. 

Feedback and formal complaints

Please reach out to us by writing at

We welcome your feedback on the accessibility of Vetchy website. Please let us know if you encounter accessibility barriers on Vetchy website:

  • E-mail:
  • Postal Address: 10250 Constellation Blvd, Los Angeles, CA 90067, United States

We try to respond to feedback within 2 business day.

Compatibility with browsers and assistive technology

Vetchy website is designed to be compatible with:

  • Chrome browser with NVDA on Windows 10
  • Safari browser with VoiceOver on iOS
  • Chrome browser with Keyboard Operability on Windows 10
  • Chrome browser with Browser Zooming on Windows 10
  • Colour Contrast Compatibility

Technical specifications

Accessibility of Vetchy website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used. 

In Collaboration with:-

Pivotal Accessibility