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RETURNS & REFUNDS POLICY

We accept returns for refunds within 14 DAYS of receipt of your shipment.  

* If 14 DAYS have gone by since your purchase arrived, unfortunately, we can’t offer you a refund. However, you will have the option to exchange or receive store credit up to 30 DAYS after receiving your shipment. 

All swimwear returned must be in new and unused condition with tags and liners attached. If your swimwear has removable pads, the pads must be returned to ensure credit. Worn or stained swimwear will not be accepted.

U.S ORDERS

- Are there any charges for returns? 

$8.00 per returned package will be deducted from your refund for the pre-paid return label. 

• U.S Exchanges are FREE of charge. 

 

INTERNATIONAL ORDERS (OUTSIDE THE U.S )

Original shipping charges are non-refundable. You are responsible for the charges of the return shipping. 

We encourage you to email us at customercare@vetchy.com for expert advice on size and fit before ordering. 

For orders that are refused upon deliver, we will not offer refunds for the merchandise or shipping. We will not pay for the return fees when the package is abandoned.

HOW SOON WILL I GET MY REFUND?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and that your request has been processed. Once processed, a refund credit will automatically be applied to the original method of payment, within 3 working days. Please note that refunds may take up to 10 days to show up on your bank or card statement.