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RETURNS & REFUNDS POLICY

We accept returns within 14 DAYS of receipt of your shipment. 

All swimwear returned must be in new and unused condition with tags and liners attached and in its original packaging. 

If 14 days have gone by since your purchase arrived, unfortunately, we can’t offer you a refund. 

HOW DO I RETURN AN ITEM? 

PLEASE E-MAIL: customercare@vetchy.com 

Include your order number or email used to place your order. 

We will send you a Pre-paid postage label to return your package. Once you receive your return label, drop off your return at USPS. You will receive an email when your return is received and your refund has been processed.

U.S ORDERS

- Are there any charges for returns? 

$8.00 per returned package will be deducted from your refund for the pre-paid return label. 

• Exchanges are FREE of charge. 

INTERNATIONAL ORDERS (OUTSIDE THE U.S )

We accept returns within 14 DAYS after after receiving your order. 

If 14 days have gone by since your purchase arrived to your destination, unfortunately, we can’t offer you a refund. 

INTERNATIONAL ORDERS

Please e-mail customercare@vetchy.com 

- Are there any charges for returns? 

Original shipping charges are non-refundable. You are responsible for the charges of the return shipping. 

We encourage you to email us at customercare@vetchy.com for expert advice on size and fit before ordering. 

HOW SOON WILL I GET MY REFUND?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and that your request has been processed. Once processed, a refund credit will automatically be applied to the original method of payment, within 3 working days.

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